About the Webinar

The era of AI in customer voice has arrived, with 81% of enterprises already deploying AI-enabled voice systems. But success requires more than just adoption—it demands the right foundation. In this session, AVOXI CEO Barbara Dondiego and Metrigy CEO and Principal Analyst Robin Gareiss reveal how leading enterprises are transforming voice economics through AI, achieving measurable ROI while navigating critical challenges around quality and integration complexity.

Discover why companies measuring AI voice outcomes see dramatic improvements in cost per call and customer satisfaction, learn which deployment approaches deliver lasting value, and understand how to balance innovation with security. This essential discussion covers the infrastructure requirements, success metrics, and strategic considerations that separate AI voice leaders from those still struggling with inconsistent results.