About the Webinar

Join Mike Kaplan, AVOXI's CMO, as he delves into an insightful conversation with Oluwaseun Olatunde of Flutterwave.

In the conversation, they discuss Flutterwave's mission of facilitating seamless payments for African businesses, its evolution since its founding in 2016, and its expansion across 34 African countries. Oluwasun elaborates on Flutterwave's customer experience strategy, which is driven by AI and automation, and its focus on reducing customer effort. The discussion highlights Flutterwave's use of AVOXI's cloud-based voice solutions, emphasizing omnichannel capabilities, minimal downtime, and centralized monitoring. Oluwasun advises embracing adaptability and continuous learning in the fast-paced fintech industry.