Key Research Findings from the 2025 State of International Voice Report
About the Webinar
While technology advances rapidly, fundamental voice challenges persist—and they're costing enterprises millions. Security threats affect 79% of organizations. Call quality issues plague international operations. Compliance complexity drains resources across 96% of companies managing six or more providers. These aren't just IT headaches; they're direct threats to customer experience and revenue.
Join industry veterans Barbara Dondiego (AVOXI CEO) and Robin Gareiss (Metrigy CEO and Principal Analyst) as they unpack why these challenges persist and what forward-thinking enterprises are doing differently. Learn why 97% of companies are actively consolidating vendors, which security threats keep CX leaders awake at night, and how specialty global voice providers are delivering the coverage, quality, and compliance expertise that traditional approaches can't match.
Related Resources
The 2025 State of International Voice for the Contact Center Report