---
title: Streamlining Global Voice with ENGIE Impact | AVOXI
---

[Skip to content](https://events.avoxi.com/state-of-ucaas-ccaas#main-content)

[![AVOXI logo](https://events.avoxi.com/hubfs/blue-avoxi-logo.svg "AVOXI logo")](https://www.avoxi.com/)

[Contact Us](https://www.avoxi.com/contact-us/)

## **AVOXI and Metrigy Present:**

## CCaaS & UCaaS Voice Deployment Models

Key Research Findings from the 2025 State of International Voice Report

## About the Webinar

##### The platforms powering enterprise communications are evolving, but voice decisions remain fragmented. With hybrid deployments dominating both CCaaS (49%) and UCaaS (47%) environments, and 71% of enterprises planning provider changes within two years, the landscape is shifting dramatically. The question isn't whether to change—it's how to choose providers that deliver both today's integration needs and tomorrow's AI capabilities.

##### AVOXI CEO Barbara Dondiego and Metrigy CEO and Principal Analystt Robin Gareiss examine why specialty voice providers are emerging as the preferred choice over traditional CCaaS platforms and carriers. Explore the trade-offs between bundled voice and specialized solutions, understand why voice quality matters differently for customer-facing versus internal calls, and learn how leading enterprises are achieving the control, visibility, and flexibility their hybrid environments demand.

## Related Resources

![Interview-Costa-Rican-Vacations-AVOXI_1920x1080](https://events.avoxi.com/hs-fs/hubfs/Interview-Costa-Rican-Vacations-AVOXI_1920x1080.png?width=1921&height=1081&name=Interview-Costa-Rican-Vacations-AVOXI_1920x1080.png "Interview-Costa-Rican-Vacations-AVOXI_1920x1080")

### International Voice without Compromise f. Costa Rican Vacations

[Watch Now](https://events.avoxi.com/costa-rican-vacations?hsLang=en)

![nine-best-practices-for-managing-global-voice_blog_v2](https://events.avoxi.com/hs-fs/hubfs/nine-best-practices-for-managing-global-voice_blog_v2.png?width=1200&height=600&name=nine-best-practices-for-managing-global-voice_blog_v2.png "nine-best-practices-for-managing-global-voice_blog_v2")

### Nine Best Practices for Managing Global Voice

[Read Now](https://www.avoxi.com/blog/nine-best-practices-for-managing-global-voice/)

![TrueLocal_Email_1920x1080](https://events.avoxi.com/hubfs/TrueLocal_Email_1920x1080.png "TrueLocal_Email_1920x1080")

### Look Local, Sell Local: How to Increase Your Global Answer Rate

[Watch Now](https://events.avoxi.com/truelocal-webinar?hsLang=en)

[linkedin-in icon](https://www.linkedin.com/company/avoxi) [facebook-f icon](https://www.facebook.com/goavoxi) [instagram icon](https://www.instagram.com/avoxi/) [X Twitter icon](https://www.twitter.com/avoxi) [Follow us on Facebook](https://www.youtube.com/channel/UCe5maDeviKq2oR1uUA9VnYg)

---

300 Galleria Pkwy SE, Suite 610, Atlanta, GA 30339

[![AVOXI logo](https://events.avoxi.com/hubfs/blue-avoxi-logo.svg "AVOXI logo")](https://www.avoxi.com/)

Copyright © 2026, AVOXI

[![AVOXI logo](https://events.avoxi.com/hubfs/blue-avoxi-logo.svg "AVOXI logo")](https://www.avoxi.com/)

300 Galleria Pkwy, Suite 1040, Atlanta, GA 30339

Copyright © 2026, AVOXI

```json
{
  "@context" : "https://schema.org",
  "@type" : "VideoObject",
  "contentUrl" : "https://stream.mux.com/00N3lCADsxfXAPmnvnMfqadoQU02T007iWEI9Zin423lks.m3u8",
  "duration" : "P0Y0M0DT0H35M33S",
  "embedUrl" : "https://watch.getcontrast.io/embed/26033a3c-2d1a-4dea-a423-35f1945ab1f0",
  "name" : "State of: UCaaS/CCaaS",
  "uploadDate" : "2025-11-14T18:01:18.249Z"
}
```