About the Webinar

Are you ready to revolutionize your approach to managing contact center voice operations? Join us for an insightful conversation as we delve into the best practices for navigating the transformation to cloud voice.

In this exclusive interview, Daniel Simmons, Lead VoIP Architect at TreviPay, shares invaluable insights into their journey of transitioning to the cloud. Discover how TreviPay, a leading player in the B2B fintech space, successfully migrated its voice infrastructure to the cloud and the impact it continues to have on their operations.

Key Takeaways:

• Learn about TreviPay's evolution from its inception to becoming a cloud-centric organization.

• Explore the critical role of telephony in the TreviPay business model and its significance in ensuring seamless transactions.

• Gain insights into Daniel's role as a VoIP Architect and his team's responsibilities in managing cloud platforms.

• Understand the transition process from on-premises systems to a fully cloud-based infrastructure.

• Discover the benefits and challenges of managing a global workforce spread across diverse locations.

• Get expert advice on navigating security concerns and ensuring regulatory compliance in a cloud-based telephony system.